In line with the Information Technology Act, 2000, the Digital Personal Data Protection Act, 2023 and the Consumer Protection (E-Commerce) Rules, 2020, you can contact our Grievance Officer about any complaint, privacy request or concern.
| Grievance Officer | Kundan Kumar |
|---|---|
| Designation | Proprietor, BILLIONDREAMS VENTURES |
| grievance@billiondreams.co | |
| Address | 2nd Floor, D-86A, Street Number 4, ATS Wireless Solutions, Rajpur Khurd, New Delhi, South Delhi, Delhi 110068, India |
| Working hours | Monday to Saturday, 10:00–18:00 IST |
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How we handle complaints
- We acknowledge every complaint within 48 hours.
- We aim to resolve it within 30 days of receiving it.
- Please include your name, contact details, the product concerned and a short description of the issue (with any payment or invoice number).
If you are not satisfied with our response to a personal data complaint, you may approach the Data Protection Board of India.
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Contact
BILLIONDREAMS VENTURES (Proprietor: Kundan Kumar), 2nd Floor, D-86A, Street Number 4, ATS Wireless Solutions, Rajpur Khurd, New Delhi, South Delhi, Delhi 110068, India. GSTIN 07JXBPK5028K2Z6. Email: hello@billiondreams.co.
Still have a question?
Write to us and a real person will reply. Billing: billing@billiondreams.co · Complaints and data requests: grievance@billiondreams.co