We want you to be happy with what you buy from BILLIONDREAMS VENTURES. This policy explains how cancellations and refunds work.
Subscriptions
- Cancel any time. You can cancel a subscription from your account or by emailing billing@billiondreams.co. You keep access until the end of the period you already paid for, and you will not be charged again.
- 7-day refund on first purchase. If you are not satisfied, ask for a full refund within 7 days of your first payment for a product.
- Renewals are not refundable once the new billing period has started, but cancelling stops all future charges.
Digital products (such as e-books)
Because digital products are delivered instantly, they are not refundable once downloaded or accessed, except if the file is faulty, incomplete or was not delivered. In those cases we will send a working copy or give a full refund.
Failed or duplicate payments
If you were charged twice, or charged but did not receive the product, write to us. We will refund the extra or failed amount in full.
How refunds are paid
- Approved refunds are processed within 5–7 working days of approval.
- Refunds go back to the original payment method (card, UPI, net banking or wallet). Your bank may take a few more days to show it.
- The refund includes any GST charged, and a credit note is issued where required.
How to ask for a refund
Email billing@billiondreams.co with your name, the email used to pay, the payment or invoice number, and the reason. We reply within 2 working days.
Contact
BILLIONDREAMS VENTURES (Proprietor: Kundan Kumar), 2nd Floor, D-86A, Street Number 4, ATS Wireless Solutions, Rajpur Khurd, New Delhi, South Delhi, Delhi 110068, India. GSTIN 07JXBPK5028K2Z6. Email: hello@billiondreams.co.
Still have a question?
Write to us and a real person will reply. Billing: billing@billiondreams.co · Complaints and data requests: grievance@billiondreams.co